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Computer Not Cooperating? Here are Some Things to Try

Archive for the ‘Tips / How-To’ Category

Computer Not Cooperating? Here are Some Things to Try

Tuesday, February 13th, 2024

Staring at a black screen is enough to send shivers down anyone’s spine. Whether it’s your work laptop or your beloved home PC, a stubbornly unresponsive computer can throw your entire day into chaos. But before you resign yourself to data loss and tech tears, let’s explore some common culprits and potential solutions:

The Power Struggle:

  • Is it truly off? Double-check the power button and ensure your computer is firmly plugged in. Sometimes, the simplest solutions are the easiest to miss!
  • Power supply woes: Does your computer make any noises when you press the power button? If not, the power supply might be kaput.
  • Battery blues (laptops only): Is your laptop battery completely drained? Plug it in and wait for a few minutes before hitting the power button. Don’t forget to check the charger itself – faulty chargers can mimic a dead battery.

Connection Conundrums:

  • Loose connections: Double-check all cables connecting your monitor, keyboard, mouse, and other peripherals. Loose connections can sometimes masquerade as a complete shutdown.
  • Display dilemma: Is your monitor receiving power? Check its connection and brightness settings. Sometimes, a dimmed screen can appear completely off.
  • RAM issues: Faulty RAM sticks can cause startup issues. If you’re comfortable, try reseating them or testing with different ones.

Software Shenanigans:

  • Malware mischief: Has your computer been acting weirdly lately? Malware can wreak havoc on startup processes. Consider running a reputable antivirus scan.
  • Corrupted files: Important system files can sometimes become damaged, preventing a normal boot. Running a system file checker (Windows) or Disk Utility (Mac) might help.
  • Outdated software: Outdated drivers or operating systems can lead to compatibility issues and startup problems. Ensure everything is up-to-date.

Hardware Headaches:

  • Overheating: Is your computer feeling unusually hot? Dust buildup or a failing fan can cause overheating, leading to shutdowns. Consider cleaning and checking internal components.
  • Hard drive hiccups: A failing hard drive can cause various issues, including boot failures. Be aware of warning signs like unusual noises or slow performance.

Still Stumped? Call the Tech Cavalry!

Even with this troubleshooting guide, diagnosing the exact cause of your computer’s woes can be tricky. Don’t let a black screen hold you hostage! At Bluenova Computing, we have the expertise and the tools to diagnose and fix even the most complex computer problems. We offer:

  • Expert diagnostics: Our experienced technicians can quickly identify the issue and recommend the best course of action.
  • Data recovery: Don’t panic about lost files! We offer data recovery services to retrieve precious information, whenever possible.
  • Repair or replacement: We can repair your computer or, if necessary, guide you through the process of finding the perfect replacement.
  • Peace of mind: Knowing your computer is in capable hands allows you to focus on what matters most.

So, if your computer refuses to cooperate, don’t hesitate to contact us. We’re here to help you get back on track, stress-free!

Don’t Panic! Back Up Your Stuff to the Cloud

Thursday, February 8th, 2024

Imagine this: you trip over your laptop cord, sending it crashing to the floor. Or, a nasty ransomware attack encrypts all your files, demanding a hefty ransom. Or, maybe a fire sweeps through your home or office, leaving your computer a smoldering pile of electronics.

The thought is enough to send shivers down anyone’s spine. But before you resign yourself to losing precious photos, work documents, and financial records, consider this: cloud backup.

Think of it as your data’s superhero cape, whisking it away to a safe, remote location where no local disasters can touch it. But why choose the cloud for backup, you ask? Let’s unveil its superpowers:

1. Disaster-Proof: Floods, fires, even clumsy accidents – the cloud doesn’t care! Your data lives securely in geographically dispersed servers, far from the reach of any physical harm.

2. Ransomware Kryptonite: Forget paying criminals! Cloud backups create copies of your data before any attack, allowing you to easily restore it and avoid extortion attempts.

3. Accessibility Anywhere, Anytime: Need a file while traveling? No problem! Access your backed-up data from any device with an internet connection, ensuring uninterrupted productivity.

4. Automatic Peace of Mind: Set up automatic backups and forget the stress! Cloud services can silently run in the background, ensuring your data is always protected, even if you forget.

5. Scalability for Businesses: Growing fast? No worries! Cloud storage scales effortlessly as your data needs evolve, eliminating the need for expensive hardware upgrades.

6. Cost-Effective Solution: Gone are the days of bulky external drives. Cloud storage offers affordable plans, often pay-as-you-go, making it a budget-friendly choice for all.

Ready to embrace the cloud backup revolution? Here are some simple steps:

  • Choose a reputable cloud storage provider like Google Drive, Dropbox, or OneDrive.
  • Select the files and folders you want to back up. Start with essentials like documents, photos, and financial records.
  • Set up an automatic backup schedule. Daily or weekly backups are ideal, depending on your data usage.
  • Test your backups regularly to ensure everything is accessible and working smoothly.

Don’t wait for disaster to strike! By taking the proactive step of backing up your data to the cloud, you’ll ensure your digital life is always safe, secure, and accessible. And remember, Bluenova is here to help! We can guide you through the process, recommend the best solutions, and answer any questions you might have.

Identifying and Avoiding Common Online Scams

Wednesday, January 31st, 2024
frustrated computer user

In the digital age, where technology intertwines with daily life, home computer users often find themselves targeted by an array of sophisticated scams. These fraudulent activities not only threaten personal information but also pose a risk to financial security. Understanding the nature of these scams and learning how to spot them is crucial in building a line of defense against cybercriminals.

Types of Common Scams

1. Phishing Scams

One of the most prevalent online scams, phishing, involves tricking individuals into providing sensitive data such as usernames, passwords, and credit card details. These scams often come in the form of an email or a message that appears to be from a legitimate source, such as a bank or a well-known company.

2. Tech Support Fraud

This scam involves a fraudster posing as a tech support representative from a reputable company. They may claim that your computer is infected with a virus and offer to fix it, leading to unauthorized access to your system and sensitive information.

3. Ransomware Attacks

Ransomware is a type of malware that encrypts a user’s files and demands payment for their release. These attacks can be devastating, locking users out of their own data and demanding large sums of money.

4. Online Shopping Scams

Fraudulent websites and sellers often lure users with the promise of high-value goods at low prices. However, once the purchase is made, the product never arrives, or what is delivered is significantly different from what was advertised.

How to Spot and Avoid Scams

1. Be Skeptical of Unsolicited Communications

Always approach unsolicited emails or messages with caution. Legitimate organizations will not ask for sensitive information via email.

2. Look for Red Flags in Emails

Phishing emails often contain spelling and grammar errors. Also, check the email address of the sender; it may reveal inconsistencies.

3. Verify the Source

Before responding to any requests for information or assistance, verify the legitimacy of the source. Contact the company or organization directly using contact information obtained from an official website or your records.

4. Use Updated Anti-Virus Software

Regularly updating your anti-virus software can provide a crucial barrier against ransomware and other malware.

5. Avoid Clicking on Unknown Links or Attachments

These could be gateways for malware to enter your system. Always ensure that any links or attachments are from a trusted source before interacting with them.

6. Be Wary of Too-Good-to-Be-True Offers

In online shopping, if a deal seems too good to be true, it probably is. Research the seller and read reviews from other buyers.

7. Use Secure Payment Methods

When shopping online, use secure and traceable payment methods. Avoid direct money transfers to individuals.


In conclusion, the digital world, while offering numerous benefits, also opens the door to various scams. Home computer users must stay informed and vigilant. By recognizing the signs of common scams and adopting safe online practices, individuals can significantly reduce their risk of becoming victims of cybercrime. Remember, in the realm of cybersecurity, awareness is the key.

Troubleshooting Slow and Unreliable Wi-Fi Networks

Wednesday, January 10th, 2024

In the digital age we live in, a slow and unreliable Wi-Fi network can be a major frustration, whether you’re working from home or running a small business. Constant buffering, dropped video calls, and sluggish downloads can hinder productivity and lead to countless moments of frustration. But fear not, because in this guide, we’re going to unravel the mysteries of Wi-Fi troubleshooting, helping you get your network up to speed and reliable. Let’s dive in!

Common Causes of Connection Problems

Before we jump into the troubleshooting steps, it’s essential to understand what might be causing your Wi-Fi headaches. Here are some common culprits:

  1. Interference: Nearby electronic devices like cordless phones, microwaves, and baby monitors can interfere with your Wi-Fi signal.
  2. Distance: The farther you are from your router, the weaker your signal gets. Thick walls and obstacles can exacerbate this issue.
  3. Channel Congestion: Routers can broadcast on multiple channels, and if your neighbors’ routers are all on the same channel, it can create interference.
  4. Outdated Equipment: Aging routers or outdated hardware might not support the latest Wi-Fi standards and speeds.
  5. Too Many Connected Devices: Overloading your network with too many devices can slow it down.

Troubleshooting Steps

Now that we’ve identified potential issues let’s get into the nitty-gritty of troubleshooting your slow and unreliable Wi-Fi network:

1. Check Your Internet Speed:

Before you blame your Wi-Fi, ensure your internet connection itself is up to par. Run an internet speed test to determine if your provider is delivering the promised speed. Our choice is usually: www.speedtest.net

2. Restart Your Router:

This might seem overly simple, but it works wonders. Unplug your router, wait 30 seconds, and then plug it back in. This can help clear any temporary glitches.

3. Relocate Your Router:

Consider moving your router to a more central location within your home or office, away from obstructions like walls or large furniture. Locating the router higher is often the most effective.

4. Change Your Wi-Fi Channel:

Access your router settings (usually via a web browser), and change the Wi-Fi channel to one with less interference. Experiment to find the best channel for your environment.

5. Update Your Router Firmware:

Router manufacturers release firmware updates that can improve performance and security. Check for updates and apply them as needed.

6. Secure Your Network:

Make sure your Wi-Fi network is password-protected to prevent unauthorized users from hogging your bandwidth.

7. Optimize Your Device Connections:

Disconnect devices you’re not actively using from your network. Too many connected devices can slow things down.

8. Invest in a Wi-Fi Extender or Mesh System:

If you have a large home or office, consider using Wi-Fi extenders or a mesh system to expand coverage and eliminate dead zones.

9. Upgrade Your Hardware:

If your router is old and can’t handle modern demands, consider upgrading to a more powerful model that supports the latest Wi-Fi standards.

10. Consult Your ISP:

If all else fails, get in touch with your Internet Service Provider (ISP) to troubleshoot issues related to your internet connection.

Wrapping Up

In the world of Wi-Fi troubleshooting, patience and persistence are your allies. By following these steps and pinpointing the root causes of your slow and unreliable Wi-Fi network, you can enjoy a smoother, more reliable online experience. Don’t let a sluggish connection hold you back – take control and optimize your Wi-Fi for better performance today!

Of course, if you’re at your wit’s end and need assistance, contact us for speedy assistance, remotely or at your location!

Why Software Updates are So Important for Your Computer Security

Wednesday, December 27th, 2023
Computer laptop users

In the ever-evolving landscape of digital threats, the role of software updates often goes underestimated. Yet, for both home and small business users, these updates are the unsung heroes of cybersecurity. In this article, we’ll explore why software updates are so crucial and how you can ensure your digital environment remains secure and resilient.

The Digital Security Battlefield

Imagine your computer as a fortress, safeguarding your valuable digital assets, from personal photos to critical business data. Now, picture cybercriminals as relentless invaders, tirelessly searching for vulnerabilities to exploit. This is where software updates come into play – they function as the moat, drawbridge, and knights in shining armor of your digital fortress.

The Significance of Software Updates

1. Patching Security Vulnerabilities

Just like any stronghold, your computer has weak points that cybercriminals seek to exploit. Software developers release updates to address these vulnerabilities, commonly referred to as security patches. When you apply updates to your software and operating system, you’re essentially fortifying your digital fortress, closing the gaps that cyber invaders could potentially exploit.

2. Staying Ahead of Evolving Threats

The digital landscape is dynamic, with cyber threats evolving at an astonishing pace. Regularly updating your software and systems ensures you’re equipped with the latest security features and defenses. It’s akin to arming your knights with cutting-edge weaponry to repel digital invaders effectively.

3. Performance Enhancements

While security is paramount, software updates often bring performance improvements, bug fixes, and new features. Beyond safeguarding your digital assets, updates contribute to the overall efficiency and functionality of your digital environment.

How to Manage Software Updates Effectively

To become adept at managing software updates, consider the following best practices:

1. Enable Automatic Updates

Most software and operating systems offer automatic update options. Activating these settings is akin to having a dedicated cybersecurity assistant that handles the update process seamlessly.

2. Regularly Check for Updates

For those who prefer manual control, make it a habit to check for updates on a weekly or bi-weekly basis. This proactive approach ensures you stay current with the latest security patches and improvements.

3. Address Notifications Promptly

When your system or software notifies you about available updates, resist the temptation to postpone or ignore them. Take a few minutes to apply the updates promptly, as they are essential for the long-term security and functionality of your digital assets.

4. Comprehensive Updating

Don’t limit your focus to just the operating system. Ensure that all your software, applications, and even antivirus solutions receive regular updates. Cyber threats are opportunistic and can exploit vulnerabilities in any component of your digital environment.


Software updates might operate in the background, quietly fulfilling their role, but they are your initial line of defense against the ever-present digital threats. They serve as the shield that safeguards your digital treasures and maintains the security of your digital fortress. Embrace the importance of software updates, and you’ll be on the path to a safer and more resilient digital journey. Your digital assets will remain secure, and your fortress impervious to the relentless advances of cyber invaders.

Top 10 mistakes that PC users make

Tuesday, January 22nd, 2008

Frustrated laptop user

Here at BlueNova Computing we see the results of PC users’ most common mistakes. Well, now, you can benefit from their misfortune by reading about these common problems and also easy ways to avoid them yourself.

1. Misbehaved Programs

You’ve probably heard of spyware, also known as adware or malware. These programs are generally designed to run silently in the background and make money for some person or company somehow.

Some spyware simply tracks your surfing habits in order to sell for marketing purposes, while others pop-up ads, redirect you to different sites, install toolbars, change settings, and worse. Spyware often requires expert help to remove, and can even require a complete system re-install to resolve.

But where do these misbehaved programs come from? (more…)

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